ALL SALES ARE FINAL - $25 FEE ON ALL NSF CHECKS NO returns will be accepted after 7 days from date of purchase 25% restocking fee on any accepted returns. All accepted returns/exchanges must be in the original packaging and condition, which they were in at the time they were purchased, and must be accompanied by an original sales receipt. No returns/exchanges will be allowed on: ANY Embroidery Disks, CDs, or Cards ANY Software Programs ANY Form of print or digital media (books, CDs, magazines, etc.) ANY Special Order Items (Includes Phone, Online, & eBay Orders) ANY Sale or Closeout Items ANY Items that were purchased more than 7 days previous ANY Items, which are not in original packaging, or which are missing parts/pieces/accessories ANY Items, which are not in the original condition that they were in when they were purchased For any questions or comments regarding this return policy, please contact us at 512-219-SEWS (7397)